Electricity, water, telecoms, fleet and fuel share one trait: each bill, on its own, is too small to justify a senior person's time. So nobody checks. They are paid on automatic approval for years, with index-linked increases, services nobody uses any more and lines still active at sites that have already closed.
The pattern we find is always the same: duplicate charges, the wrong tariff category, a service contracted and never cancelled, and taxes calculated on a base already reduced by settled case law. None of this is supplier fraud — it is entropy. A contract nobody revisits becomes sediment, and sediment charges a monthly fee.
It is the fastest-returning practice, and the one that demands least trust: we ask for no system access, we do not enter the ERP, we need no board meeting. One bill is enough. If there is nothing there, we say so — and that is also information worth the time spent.
A two-minute test: take the telecoms bill and count how many lines and circuits are listed. Then ask the responsible department how many are in use. The difference between those two figures, multiplied by sixty months, is what the company paid to keep a service nobody consumes. It is the most banal and most frequent finding of this practice.
A share of the amount recovered and of the saving obtained, measured against the average of the previous twelve bills. No entry fee: if there is nothing to recover, the review costs nothing — which also means we only enter where the bill is large enough to justify the work.
Official sources, at the exact point — the article of law, the service or the search you can use today. None replaces analysis of the specific case, which is our work.
Say in two lines what you need to resolve. An account manager replies personally, in business hours, and the conversation starts where it makes a difference.